E-commerce Sales Executive

Job Descriptions

We are looking for an E-commerce specialist who will be responsible for building and maintaining business relationships with customers, understanding their requirements, and helping them find the right products from catalogue. This role requires a passion for sales, excellent communication skills, and a deep understanding of e-commerce platforms.

Key Responsibilities:

• Oversee the day-to-day operations of the e-commerce platform.
• Ensure the website is user-friendly, up-to-date, and optimized for conversions.
• Create and manage product listings, ensuring accurate and compelling content.
• Implement merchandising strategies to highlight key products and promotions.
• Collaborate with marketing teams to plan and execute digital marketing campaigns.
• Utilize SEO, SEM, and other strategies to drive traffic and increase online visibility.
• Enhance the online shopping experience through user interface improvements.
• Monitor customer feedback and implement improvements based on insights.
• Utilize analytics tools to track and analyze key performance indicators.
• Generate regular reports to evaluate the effectiveness of e-commerce initiatives.
• Ensure secure and efficient payment processing for online transactions.
• Implement and monitor security measures to protect customer information.
• Coordinate with inventory and fulfillment teams to manage stock levels.
• Oversee order processing, shipping, and returns to ensure customer satisfaction.

Requirements:

• Bachelor’s degree in marketing, business, or a related field.
• Minimum 4 years of experience in e-commerce management.
• Familiarity with online marketing strategies and tools.
• Analytical mindset with proficiency in data analysis.
• Strong organizational and communication skills.
• Knowledge of e-commerce platforms and trends.

If you are a motivated and results-driven individual who is passionate about e-commerce sales, please submit click the apply button and send your CV to hr@najmaconsultancy.com